This was an unannounced social care inspection of all the key standards.This is a good service with some outstanding features.
The young people speak confidently about the positive effects of the care they receive, in relation to their emotional security and progress. They have strong professional relationships with their key workers but comment that they could discuss issues with any member of staff….. The key work sessions, therapy and wilderness work [a feature of the recent holiday] all contribute to the development of emotional stability.
All therapies, including equine therapy, are given in consultation with the placing social workers. The careful organisation of the daily schedule maximises the benefits for each young person.
There is significant therapeutic support for the young people so that they develop emotional stability, follow healthy lifestyles and develop maturity and independence
skills.
Ofsted September 2009
My son was born with a number of serious problems.I was feeling stressed,tired irritable and very depressed. I also found myself a single parent with three small children. As well as all this to cope with my other two children began to feel hostility towards their brother due to his bad behaviour but they also felt left out due to the amount of time I constantly had to give to my son and his needs.
Due to his ADHD,speech and language difficulties, as well as constant hospital stays I was finally given support and help from my local Social Service Department.We tried a number of solutions to help Dave but nothing worked long term.I finally became too depressed to cope and needed help.
My social worker suggested Fairport Care Service’s home in Kent,a home that would be safe and would enable Dave to get the support he needed but also to help me at the same time.
When I first heard the suggestion of a care home I said ‘no’, even though Dave’s behaviour towards me, his siblings and others made me feel lonely, isolated and depressed. My thought was I didn’t have Dave to give him away.I thought it was only me, as his mum, that should take care of him,but after meeting with Fairport Care Services I changed my mind.The support, kindness and concern for me and my family’s welfare was simply fantastic.I had finally found a safe and amazing place where people were dedicated to helping children with problems but also to do the unthinkable, to change Dave’s behaviour for the better.While Dave was receiving his help and support Fairport Care Services did not forget me or my other children.We had constant help as well and were always included throughout Dave’s stay.After months of hard work all round, Fairport Care Services gave me a completely changed boy,but also, as an added bonus, a better and brighter future.I owe so much to this amazing home and to all the lovely, friendly and caring staff that work there.I will be fore ever grateful to all the staff but especially to Nicky and Vanessa who worked with me to make me a much happier and settled mum.
Parent of ex- resident 2009
I have commissioned Fairport Care Services in Kent to work with some of our most vulnerable young people with excellent outcomes for the young people placed as well as their families and carers.
Fairport Care Services were able to remain child focused and to work jointly with other professionals and the families and carers to ensure that all were included in the young person’s journey of change.I have been impressed with Fairport’s advocacy for the young people in their care and their willingness to appropriately challenge the young people,professionals, families and carers to ensure they all remained focused on positive outcomes for the young person.
Fairport Care Services have evidenced that they have been able to retain caring staff with the experience, skills and knowledge to be able to look beyond the presenting behaviours of the young people,their families and carers and to build and nurture trusting relationships which have allowed the young people,their families and carers to share their experiences and feelings and thus rebuild their relationships.
Well done Fairport Care Services and thank you for remaining child focussed.
Safeguarding Lead Commissioner, Access to Resources Team,Bucks C.C.
I would like to say the following with regard to the work Fairport Crae Services have carried out with two of our young people. Both theses cases are extremely complex at the highest category of difficulty in being able to identify a constructive way forward.
Fairport have been able to display excellent assessment and analysis skills, recommending ways to engage and evolve the care plan in order to meet the young people’s needs.I have no doubt that without this level of intervention both young people would have very little chance of coming to terms with their past experiences or being able to avoid significant mental health intervention in the future.It is testament to the work Fairport have undertaken that we are able to reconsider our long term care planning in a less intrusive way.Both young people have experienced appalling levels of neglect and abuse.However with the work Fairport have provided there is now a realistic opportunity for them to achieve some of their potential, put their experiences behind them and develop a positive role within society.
Team Manager, Norfolk Social Services
We work together with Fairport Care Services staff to ensure a carefully planned introduction to the school for new children.This is supported at Fairlight House by a good 24hr curriculum with an academic element appropriate to the individual needs of the child. We have found that this approach compliments our aspirations that children come to school with the expectation that they follow routines, work and ultimately thrive and make progress.The work done by Fairlight House sends out the reassuring message that they put education right at the heart of their philosophy of care.
Head of Brewood Middle School
Having now worked for over two years with this care provider I can say they demonstrate philosophies and practice that consistantly place young people at the centre of all the work they do.
I observed a highly motivated, dedicated and insightful team of child focused practitioners alongside managment structures that exhibited an in depth understanding of the importance a systemic approach to work with the families of young people in care.
Working with this care provider has enabled our Local Authority to benefit from a reliable and robust placement where communication and interventions actively progress care plan objectives by being simultaneously responsive and proactive to all emerging challenges posed by caring for complex young people.
The best testiment is in the quality of relationship built around the young person I worked with and the positive changes achieved.
Social Worker, Norfolk Social Services